Rosie Thomas has been a Realtor® in the Lake Conroe area since 2002, serving Conroe as well as Montgomery, Magnolia, The Woodlands, and Willis. But she also has 25 years of experience in retail store management, and she believes there are useful parallels that serve her well as a real estate professional.
Rosie singles out three main lessons she learned from her successful retail career: First, customer service matters most. Second, the foundation of any exceptional business must be its person-to-person relationships. And, last but not least, she always strives to consistently exceed her clients’ expectations.
In all real estate deals, whether her client is buying, selling, or renting, Rosie works hard to provide a stress-free experience that leaves them satisfied with the results. She does so by emphasizing communication, sharing her longtime knowledge of the local market, and personalizing all client relationships with the utmost professionalism.
Regardless of the intricacies of any given transaction, Rosie is able to distill the details into a simplified approach of actively listening to the client and matching the right person with the right property. “The buyer wants to buy, and the seller wants to sell,” she says. “My job is to bring them together, so they each get what they want.”